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Terms of Service

Last updated: 24 May 2026

These Terms of Service ("Terms") govern your access to and use of the BlackEdge platform, websites, and related services (the "Service") provided by BlackEdge Software Ltd, a company registered in Scotland under company number SC805570, with its registered office at 18 Montagu Terrace, Edinburgh, Scotland, EH3 5QR ("BlackEdge", "we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. The Service

BlackEdge is a software-as-a-service ("SaaS") platform that enables you to deploy and manage on-page search-engine-optimization, conversion-rate-optimization, and related content optimizations at the content-delivery-network (CDN) edge layer of websites you own or are authorized to manage. The Service is provided on a subscription basis and is delivered digitally. Access is granted immediately upon successful payment and activation of your subscription.

2. Eligibility and onboarding

Access to the Service requires completion of an onboarding qualification process, which may include a consultation call, before a subscription is activated. We reserve the right to decline or terminate access where the Service is not a suitable fit, where use would breach these Terms, or where required by law or our payment partners. You must be at least 18 years old and capable of forming a binding contract to use the Service.

3. Authorized use of websites

You represent and warrant that you own, or have full authorization to modify, each website and domain you connect to the Service. You are solely responsible for the legality of the optimizations you deploy and for ensuring your use complies with all applicable laws, the terms of any third-party platforms you operate on, and the guidelines of search engines and advertising networks. You agree not to use the Service to:

• deploy content that is unlawful, fraudulent, deceptive, defamatory, or infringing;
• misrepresent the ownership of, or your authority over, any website;
• violate the published terms, policies, or rules of any third-party platform, search engine, or advertising network;
• distribute malware or interfere with the security or integrity of any system; or
• infringe the intellectual-property or privacy rights of any third party.

4. Subscriptions, billing, and Merchant of Record

The Service is offered as a recurring subscription billed monthly or annually as selected at checkout. Payments for the Service are processed by our authorized reseller and Merchant of Record ("Payment Provider"). When you purchase a subscription, the Payment Provider acts as the merchant of record for that transaction, which means the Payment Provider handles the sale, payment processing, billing, and applicable taxes. Your purchase is therefore also subject to the Payment Provider's buyer terms and privacy policy.

Subscriptions renew automatically at the end of each billing period at the then-current price until cancelled. By subscribing, you authorize the Payment Provider to charge your payment method on a recurring basis. We may change subscription pricing on prospective renewals with reasonable advance notice.

5. Cancellation

You may cancel your subscription at any time through your account, the Payment Provider's customer portal, or by contacting us at info@blackedge.pro. Cancellation stops future renewals; access continues until the end of the current paid billing period. Refunds, where available, are governed by our Refund & Cancellation Policy.

6. Acceptable use and suspension

We may suspend or terminate your access immediately if you breach these Terms, if your use poses a risk to the Service or other users, if required by our Payment Provider or by law, or for non-payment. We may also impose usage limits consistent with your subscription tier (for example, the number of optimized pages).

7. Intellectual property

The Service, including all software, designs, and trademarks, is owned by BlackEdge and its licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service during your subscription. You retain ownership of the content and optimizations you create; you grant us the limited rights necessary to host and operate them as part of providing the Service.

8. Disclaimers

The Service is provided "as is" and "as available". We do not warrant any specific search-ranking, traffic, conversion, or revenue outcome. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

9. Limitation of liability

To the maximum extent permitted by law, BlackEdge's total aggregate liability arising out of or relating to the Service will not exceed the amounts you paid for the Service in the twelve (12) months preceding the event giving rise to the claim. We will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

10. Indemnification

You agree to indemnify and hold harmless BlackEdge from any claims, damages, and expenses arising out of your use of the Service, your content or optimizations, your breach of these Terms, or your violation of any law or third-party right.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified by email or in-product, and the "Last updated" date above will be revised. Continued use after changes take effect constitutes acceptance.

12. Governing law

These Terms are governed by the laws of Scotland, and the courts of Scotland will have exclusive jurisdiction, without prejudice to any mandatory consumer-protection rights you may have in your country of residence.

13. Contact

Questions about these Terms? Contact BlackEdge Software Ltd at info@blackedge.pro, 18 Montagu Terrace, Edinburgh, Scotland, EH3 5QR.